Sarah's Archives

an archive of content from ≈ 2005 - 2015, relating to international business, translation, freelancing, and working online.

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Archives for May 2010

Avoiding the famine: be ready for anything

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Here is my list of things all freelance translators would ideally do to keep current in good times and in bad, inspired by Rowan Manahan‘s post So your job is under threat?

The idea behind this is that we shouldn’t wait for work to dry up before assembling the materials we need to showcase our skills, tempting as it is to let non-translation things slide when the words are flowing.

  • An up-to-date website. As Céline Graciet recently pointed out, as service providers and remote workers, our websites are our shop windows.
  • An up-to-date list of training and events attended to prove your skills are current.
  • A well-maintained network of colleagues in your field. The best time to build a network is well before you’re looking for business.
  • A list of client testimonials and references. Again, the best time to build your reputation is when times are good. (Plus they’re nice to review for a pat on the back every now and then.)
  • A clear view of your financial situation: what’s coming in, what’s going out, and what’s in the pipeline.

Anything else?

Interestingly, job-seeking expert Jason Alba said he felt like he was “cheating on his employer” if he tried to work on this safety net when he was happily employed. Maybe as freelancers we’re cheating ourselves if we don’t?

Book review: The Entrepreneurial Linguist

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The idea of the linguist as an entrepreneur resonates very strongly with me. In fact, exactly how entrepreneurship “fits” with freelancing is something I mulled over (not very eloquently) in the very earliest days of this blog. So it’s been exciting to see the idea finally given a name and a widely accepted definition, and even more inspiring to see two such capable professionals give it a face.

The Entrepreneurial Linguist is Judy and Dagmar Jenner’s new book on the nuts and bolts of growing a language service business. It is aimed at translation and interpreting practitioners who want to work with direct clients, a largely neglected area which I’m sure will pique the interest of many.

Translating twins Dagmar and Judy maintain the popular translation blog, Translation Times, and are regular contributors to the ITI Bulletin and ATA Chronicle. ATA members will almost certainly have heard of their well-received Entrepreneurial Linguist workshops. Judy is actively involved with the Nevada Interpreters and Translators Association, while German-speaking linguists may know Dagmar through her role with the Austrian Interpreters and Translators Association.

The following are some of the points that particularly impressed me about this book, and which in my opinion, make it stand out from other books in this genre.  [Read more…]

When being organised is overrated

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My Reference Files

Knowing how to construct a good search query is a key skill these days, and not just when it comes to Google.

A powerful search engine almost negates the need for a classification system in your email inbox or even on your hard drive. Because if you can find and open the precise file you’re looking for in a couple of quick keystrokes, why worry about a carefully nested file structure? I spent years thinking about how best to organise my files and folders until Quicksilver came along. (And there are plenty of other powerful utility applications out there too.)

I was reminded of this a few months ago when I came across a post by Merlin Mann, in which he suggested that people stop obsessing about organising their email and focus instead on whether to trash it or archive it. Simple as that, one of two options: trash or archive. ProfHacker similarly summed it up with the catchphrase “Don’t file. Search.”

This approach certainly appeals to the side of me that’s always suspected tidying up was a waste of time. Peel back the layers of social convention, concerns about first impressions and most powerfully of all, what my mother would say, and you’ll find I secretly believe that the floor really is the best place for everything. At least then I always know exactly where to look when I lose something.

Anyone have any other utility software they can recommend?

Photo credit: My Reference Files, Tim Morgan’s photostream on Flickr

Smells like team spirit: establishing a team culture when you work remotely

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Team Spirit, December 2006

Lots of practising translators serve on committees, groups or teams, and often work remotely with colleagues. For example, most professional associations are run by volunteer teams and offer many opportunities for translators to work with fellow wordsmiths and get involved in running their institutions at the same time.

As a result, meetings via Skype or Gotomeeting.com are increasingly popular, even among us (traditionally technology-reticent) translators. They save money, travel and time away from work and family, but a downside to this can be a lack of team spirit – one of the benefits of volunteering for a committee role in the first place.

Céline Roque and her readers over at WebWorkerDaily have some great tips on creating a team culture in a teleworking environment. Her post and the follow-up comments are well worth a (re-)read if you find yourself organising meetings remotely. These are my favourite:

  • Don’t hold group meetings for every important decision. Instead, talk to people individually before coming together as a group to summarise or moderate decisions.
  • Give teams the freedom to find and develop their own processes.
  • Encourage team members to work on projects they feel passionate about.
  • Establish one or two communication norms from day one.

This last one in particular strikes a chord with me. A company I once worked at had a strict policy regarding the format of subject lines on all internal email. As a result, it was easy to quickly scan your email inbox, see precisely what kinds of events, actions and information it contained and prioritise accordingly.

This is something I’d like to see more groups and organisations implement. Of course, as per point two above, over-prescribing can be damaging to team spirit in itself and it’s always better to wait and see how things evolve naturally. However it’s usually a given that any group of organisers will generate a deluge of email, which isn’t very helpful when we’re all trying to achieve the holy grail of email zen (email filters can only do so much – believe me, I know).

Finally, information specialist Clare Aitken had some great tips for getting the most out of teleconferencing on a recent guest post at Ramblings of a Remote Worker. She included some tips on establishing communication norms around turn-taking, for example, which can be particularly tricky in a teleconference where we sometimes lack helpful visual clues.

All in all, it’s clear that with a little planning, there’s no reason why working in a remote team can’t be as uniting and as satisfying as working in a face-to-face one.

Photo credit: Team Spirit December 2006, Jiheffe’s photostream on Flickr.

Translator education in Australia

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Whatchu Lookin At Willis?


Debates on appropriate education levels for translators and interpreters are common in Australia, and heated discussions on the value of professional development regularly pop up on association egroups and forums. A recent exchange reminded me of a session I attended at the 2008 AUSIT Biennial Conference, which gives – I think – some context the situation in this country. [Read more…]

Office design for freelance translators

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Savvy translators can operate out of coffee shops these days should they so chose, but fun as that is, there are times when you can’t beat a proper office set-up.

I was reminded of this some time back when reading a Newsweek feature on home offices:

[Neal Zimmerman,] an architect who has written two books on home office design, uses the acronym “CAMP” to describe his home office’s four workstations: computer, administrative, meeting, and project. The way it’s organized, he can make phone calls in one corner and meet with clients in another—and his task chair lets him glide from station to station.

This also fits nicely with Julie Morgenstern‘s approach of organising your office around zones of activity*. So of course it got me thinking about the kinds of zones or workstations I’d like to see in my home office, to enhance my good productivity karma. This is what I came up with: [Read more…]

Hello CIOL-ers

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Hello to translators or interpreters dropping by after yesterday’s Chartered Institute of Linguists webinar on Building Websites for Translators. You might find the following posts particularly interesting:

WordPress is far from perfect (she says, weary after a week of WP woes) and there’s a lot about it that drives me crazy, so as with anything, do your research and be prepared to invest a lot of time into the process if you decide to go down that route. Some good alternatives include Drupal and Joomla, especially if your long-term plan includes community building on a grander scale, so be sure to check them out too. Happy building!

Is freelancing freedom a myth?

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Freelancing is great – the flexibility, freedom, autonomy and complete control over your own destiny… right?

That’s certainly what I believed when I started freelancing, and I still do to some degree. However I now realise that as freelancers, we only really simply swap one set of constraints for another.

Want to pay your bills? Make a decent living? Build your reputation? Well then you can’t do whatever you want, because there’s a relatively limited number of paths that you can conceivably follow to achieve these things.

You’re likely to swap your demanding boss for even more demanding clients. You may be even more at the mercy of random market forces. And getting things done in the absence of social pressure can be tricky, no matter how badly you want to.

I was reminded of this when I saw Julien Smith address on his blog how difficult it can be to get things done as a freelancer:

We’re like “Yeah, finally I have time to do what matters to ME,” but then we don’t do it because we think the freedom is what allows for progress. It isn’t.

He’s right. Sometimes the very things we find most constraining about our cubicles are the things that enable us to be most productive. Systems, social pressure and a routine that’s unforgiving of failure may just be what keeps us sharp.

Like everything it’s a trade-off. One set of constraints for another. And both bring freedoms too, in their own unique ways. The real question is, which set of constraints can you most easily live with?

Staying safe online: personal safety (Part 2 of 2)

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Gearing Up
Photo credit: Gearing Up, NathanNostalgia’s photostream on Flickr

Safety seems to be a big concern for many translators considering building a profile online. Safety in two very different ways: in the sense that your computer and data remains protected, and also in the sense of keeping safe from stalkers and weirdos. There’s no denying that risk is inherent in everything we do – from going into business or delivering a job before we’ve gotten paid, to dialling up online and crossing the road. So how can we manage the risks of online participation in a way that enables us to most benefit from all the internet has to offer?

It seems a lot of people I talk to about this forget that it is their offline behaviours that have the most impact online, rather than the simple fact of just being online. Hopefully these tips will help inform translators on what they can do to feel safe and still participate online.

This is the second of two posts on online safety. Click here for the first one.

[Read more…]